Resources forhomeowners and contractors
Building and payment rules are set by each state and territory. Use the links below to check a licence, understand your contract and payment rules, or get help with a dispute. This page is general information only, not legal advice. For advice on your situation, speak to a lawyer or your state regulator.
State regulators and official guides
What is security of payment?
Every state and territory has a security of payment law. These laws give people who do building work, or supply goods and services for it, a legal right to claim progress payments and a fast process (adjudication) to resolve payment disputes. They mainly cover payments between businesses in the building chain. Whether they apply to a contract with a homeowner depends on the state. Check your state’s regulator below.
State and territory links
| State | Building regulator (licence checks, complaints) | Security of payment law |
|---|---|---|
| NSW | ||
| VIC | ||
| QLD | ||
| WA | ||
| SA | ||
| TAS | ||
| ACT | ||
| NT |
Official consumer guides
State governments already publish practical guides for every stage of a building or renovation project.
| Topic | Official guide |
|---|---|
| Before you sign: contracts and quotes | Consumer Affairs Victoria — building and renovating checklists(Building contracts; Extensions and renovations over $10,000; Home improvements $10,000 or less) QBCC Home Owner HubNSW Fair Trading — contracts |
| Consumer building guides | |
| Paying for work and during construction | |
| Variations | Consumer Affairs Victoria checklist:Changing a major domestic building contractQBCC — contract changes and variations |
| Completion, defects and warranties | |
| Other states and territories |
Last checked: [month year]
Using Renosafe well
Short guides about how our platform works. These describe our product only. They are not building, legal or financial advice.
Good evidence on Renosafe
Clear, dated photos of each stage; before and after shots; certificates and compliance documents attached to the milestone they relate to.
Logging a defect
How to record a defect during the defects liability period: photos, a short description and the date noticed.
Variations, disputes and cancellations on Renosafe
Glossary
Plain definitions of retention, practical completion, defects liability period, variation, milestone, prime cost (PC) items and provisional sum (PS) items.
Rules vary by state. See your state regulator above.
Milestone templates
Suggested stage names and suggested evidence only, by job type (bathroom, kitchen, deck, extension).
Set your payment amounts under your contract and your state’s building laws.